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At Ray Craft Builders, we understand that project requirements may change. Clients may request cancellation of a project before work begins by informing us through our official communication channels.
Once the project has commenced, cancellation requests will be reviewed based on the stage of work completed, resources allocated, and commitments already made. Approval of cancellation is subject to the discretion of Ray Craft Builders.
Any advance payment made towards design, planning, material procurement, or project scheduling is generally non-refundable once the related work has started or expenses have been incurred.
If a cancellation request is received before any work has commenced, an eligible refund, if applicable, will be processed after deducting administrative and processing charges.
If a project is cancelled after execution has begun, the client shall be responsible for payment of all completed work, materials purchased, labour charges, and any other costs incurred up to the date of cancellation.
Ray Craft Builders reserves the right to retain payments corresponding to completed work and contractual obligations.
Ray Craft Builders reserves the right to suspend or cancel any project due to non-payment, breach of agreement, incorrect information provided by the client, or circumstances beyond our reasonable control.
In such cases, the client will be informed promptly, and any applicable settlement will be handled in accordance with the agreed project terms.
We reserve the right to modify or update this Cancellation Policy at any time without prior notice. Any changes will become effective immediately after being published on our website.
We encourage clients to review this page periodically to stay informed about our latest cancellation terms.
If you have any questions regarding this Cancellation Policy or wish to request a project cancellation, please contact Ray Craft Builders using the contact details available on our website.
Our team will review your request and respond as soon as possible with the appropriate guidance and next steps.